FAQs

FAQs
What is a MACC?

A MACC is a Medium Amount Credit Contract which is defined in the National Consumer Credit Protection Act (NCCP Act) as a loan, which may vary in length from 16 days to 2 years and can be from $2,001 to $5,000.

What is a personal loan?

A personal loan is defined as a loan from $5,000 upwards with terms longer than 12 months.

How much can I borrow?

Our clients can borrow anywhere from $2,100 to $50,000 from us. In some cases, through our other entities we may be able to assist you in borrowing more. How much you can borrow individually will depend on your own personal circumstances.

What are the costs?

Generally speaking, there is an establishment fee, ongoing interest and an ongoing monthly account fee. This will vary depending on the type of loan. Please refer to our fee statement.

How fast will I get my cash?

Once you have signed and returned you loan contract, we will fund the loan within the hour on most occasions. You will generally receive the cash within 24 hours of being approved but this may vary according to your bank.

How long can I have to repay the loan?

We are flexible on loan repayment terms. If your loan is a MACC the term will be anywhere from 6 months to 2 years. If you loan is a personal loan the term will be anywhere from 1-7 years.

Can I repay a loan early without penalty?

Yes. You can repay your loan at any time without penalty!

Can I get a loan if I have a bad credit rating?

Yes – you may still get a loan if you have a bad credit rating. We understand that a lot of our clients have impaired credit.

Will I need to print out any paper work?

In the majority of cases our process can be completed electronically without the need to print/scan any documents.

Will you do a credit check?

We may do a credit check on your file. If we choose to do so, it will count as a credit inquiry on your file.

What documents will you need from me?

We will need the last 90 days of your bank statements as well as a detailed list of your income and expenditure. This can all be done electronically or over the phone with us. We may need a copy of your driver’s licence (front & back) or photo ID and a utility bill in your name stating your residential address.

What happens if I pay early or if I can’t pay on time?

At Spotter Loans we customise your payments and your payment schedule to suit your personal situation.

Some times you might want to pay out your full loan early. When that is the case we won’t charge you any cancellation fees.

In fact, we’d be happy about that.

However, if your repayments are not on time, please contact us immediately so we can discuss the matter. We require 1 business days notice to consider the rescheduling or adjustment of a payment.

Please note: There are fees associated with rescheduling or adjusting a payment and a weekly arrears management fee charged for each week the loan goes past its original scheduled finish date. If your account remains in arrears after 60 days, we may mark your credit file with a default.

What is Responsible Lending?

We are required by law to make reasonable inquiries about your requirements and objectives in relation to any credit contract suggested or recommended by us; and about your financial situation. We are also required to take reasonable steps to verify your financial situation, to make an assessment as to whether any credit contract suggested or recommended by us is unsuitable for you, and to not provide you with credit which is unsuitable.

Who is Credit Sense? And how does it work?

We have partnered with the Australian owned & operated company Credit Sense to utilize their secure banking technology and save you the time and hassle of retrieving your bank statements. We know your information is private and confidential and we intend to keep it that way.

We protect your data using 128-bit secure socket layer technology, combined with end-to-end encryption (the level of security banks use!). We are given ‘Read Only” access by Credit Sense; no one can make any changes to your bank account or move money using our system. Further, we will never see your internet banking password. We always have and always will continue to keep your information safe within our organisation.

Further information regarding Credit Sense can be located here. https://creditsense.com.au/consumers

How do I contact Spotter Loans?

Address: PO BOX 11, Heidelberg 3084 VIC
Phones: 1800 776 863, 03 8548 9000
Fax: 03 8672 6591
Email: loans@spotterloans.com.au

Find out what our customers are saying

Here’s what a loan might look like

Here’s what a medium loan might look like…

You’re after a loan for car repairs for $2,500 and are looking to make payments back on a weekly basis over 2 years.

Medium Loan Example

$2,500
Loan Amount
104 X $43.19 = $4,490.88
Repayments Per Week Total Payments
Loan length: 104 weeks
In the above example You’ll pay:
  • Loan Amount Financed: $2,500
  • Establishment fee: $400 (Set by NCCP)
  • Amount of Credit of the Loan: $2,900
  • Total Amount of Interest Payable: $1,590.86
  • Repayments: 103 x $43.19 + $42.31 (a final payment)
  • Total Amount of Repayments: $4,490.88
  • Nominal Percentage Rate (Interest) per annum: 48% as defined by NCCP
  • Minimum loan period: 61 days
  • Maximum loan period: 2 years

Comparison Rate: 65.5138% as defined by NCCP

WARNING: This comparison rate is accurate and applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

See our full Fee Statement for fee details.

“These examples are provided for illustrative purposes only. They do not represent an offer from Rate Detective Pty Ltd. A Spotter Loan is subject to the completion of an application, which is subject to responsible lending checks that take your personal needs and financial circumstances into account.”